Everything you need to find the real root cause
5 Whys. Fishbone diagrams. Timeline tracking. Rigor scoring. All in one place. You drive the investigation. We give you the tools to do it right.
No credit card required • Setup in 5 minutes
Let AI handle the log parsing. You focus on the why.
Paste your logs and get a draft timeline in seconds. Review it, adjust it, add context only you know. It saves you hours of tedious work, but the investigation is still yours.
- Handles messy, mixed-format logs
- Confidence scores so you know what to verify
- Edit, delete, or add events. You're in control
"We wrote a post-mortem blaming the deployment, created a few Jira tickets, and moved on. Three months later, same deployment process caused another outage. We never actually fixed the underlying problem. We just documented the symptom."
- Every DevOps & SRE team ever
84% of incidents are repeat failures
University of Copenhagen/Roskilde IT Systems Study
Why do the same outages keep happening?
Because most RCAs are checkbox exercises. Teams blame the trigger, create some tickets, and move on without fixing the underlying problem.
30-60%
Engineering Time Wasted
On firefighting instead of building
$9,000
Per Minute of Downtime
Average enterprise cost
+69 Days
Longer Incident Lifecycles
Without proper incident process
Sources: Ponemon Institute, IBM Cost of Data Breach Report, DevOps Research
Proven Methodologies + Quality Gates = Thorough Investigations
Teams with mature RCA processes spend 22% less time on unplanned work.
Timeline Assist
Paste logs, Slack threads, or incident notes. Get a draft timeline to review and refine. Spend your time on analysis, not data entry.
Rigor Score (0-100)
Objective quality scoring based on problem definition, root cause depth, actions created, and verification status. Low scores trigger warnings.
Premature Closure Warnings
Try to close without root causes or actions? The system stops you. Like having a senior engineer review every RCA.
Structured Methodologies
5 Whys, Fishbone diagrams, 4H1W problem definition. Proven frameworks that help teams dig past surface-level causes.
Change Causation Insights
See which changes cause incidents, where they're caught, and why they fail.
Incident Dashboard
Status overview, filters, and service availability at a glance.
Configurable to Your Process
Your workflows. Your terminology. Your fields. OutageReview adapts to how your team works - not the other way around.
Custom Fields
Add, modify, or archive
Feature Toggles
Enable only what you use
Adaptive Scoring
Calibrates to your config
Process Enforcement
Your rules, enforced
Your complete RCA toolkit
Simple Pricing
All plans include unlimited incidents, 5 Whys, timeline tracking, and action management.
Basic
- 1 user
- Core RCA tools (5 Whys, timeline)
- 10 timeline assists/mo
- Email support
Professional
- Up to 10 users
- 50 timeline assists/mo
- Rigor scoring + closure warnings
- Fishbone, 4H1W, A3 reports
- REST API access
Enterprise
- Up to 25 users
- Unlimited timeline assists
- Executive analytics
- SLA tracking
- Priority support
14-day PRO trial on all plans. No credit card required.
Free trial?
14 days, no credit card
Data security?
Complete org isolation
Integrations?
REST API included
Support?
Email, 24hr response
You find the root cause.
We give you everything you need to do it right.
14-day free trial. Full access. No credit card. Setup in 5 minutes.
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